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When choosing a TV for your patient room it might seem overwhelming. You see constant new technologies at retail stores. There always seems to be some new TV or new resolution, almost too many to choose from. To help with this seemingly daunting task, Visual Tech has created this guide. Hopefully, this walkthrough can help eliminate some of the confusion in the marketplace.
Visual Tech healthcare TVs are engineered for patient safety and medical-grade reliability, exceeding UL-6500 Annex H and UL-60065 KFCV certification standards. Designed specifically for hospitals, senior care facilities, and clinics, they include essential safety features like an isolated pillow speaker port to prevent electrical shocks, a UL-rated grounded power cord for secure operation, and compliance with oxygen-rich environments.
Unlike consumer-grade TVs, our healthcare models meet the strictest safety and performance standards, ensuring peace of mind for patients and staff. With industry expertise and a commitment to quality, Visual Tech delivers trusted entertainment solutions for healthcare environments.
Have a question? Email one of our experts, and we’ll get back to you as soon as possible with the answers you need.
Our team responds to emails during business hours, Monday–Friday, 9 AM to 5 PM EST.
Using a consumer TV in a commercial setting can lead to uncertain warranty coverage, as many manufacturers limit or void warranties when used outside residential environments. When investing in healthcare TVs, you need a warranty that works for you—not against you.
At Visual Tech, we eliminate the uncertainty by offering TVs with an advanced exchange warranty, providing hassle-free replacements for product defects. These advanced replacement warranties ensure minimal downtime, so you can focus on what matters—delivering seamless entertainment without the stress of warranty concerns.
Today’s healthcare environments rely on multimedia patient education and advanced infotainment systems. Unlike consumer TVs, healthcare-grade models include RS-232 ports, ensuring seamless integration with industry-leading platforms.
At Visual Tech, we only offer TVs approved by top healthcare technology providers. Our engineering and support teams work directly with these companies to guarantee compatibility—so you get a hassle-free setup and a smarter patient experience.
One often-overlooked advantage of healthcare-grade TVs is the master/patient remote functionality, which enhances control and reduces maintenance time for staff. With this feature, facilities can program a TV using a designated “master” remote, locking in specific settings such as volume limits, input restrictions, and channel presets. Once configured, only the master remote can modify these settings, preventing patients or residents from accidentally altering them.
This feature is not available on consumer-grade TVs, making healthcare-grade models the ideal choice for hospitals, senior care facilities, and clinics. By eliminating the need for staff to repeatedly reset TVs, the master/patient remote feature enhances efficiency, improves patient experience, and ensures consistent settings across all units.
USB clone programming is a time-saving feature that allows businesses to quickly and efficiently configure multiple commercial televisions with consistent settings. Instead of manually adjusting each TV one by one, you can program a single TV with the desired settings—such as channel mapping, volume limits, input preferences, and hospitality features—and then copy those settings to a USB memory stick.
Once saved, the settings can be instantly transferred to additional TVs by simply plugging in the USB and initiating the cloning process. This feature is especially valuable for industries like healthcare, hospitality, and senior living, where large numbers of TVs need to be deployed with identical configurations.
Healthcare-grade TVs are equipped with an exclusive hidden commercial interface menu (CIM) that offers greater control and flexibility compared to consumer models. This menu allows facilities to set a default start channel, ensuring the TV powers on to the right channel every time. You can also control volume levels by establishing minimum and maximum limits to help maintain a comfortable noise environment. Additionally, the menu allows staff to lock front panel buttons, preventing visitors or patients from tampering with the settings. With a variety of other customizable options, Visual Tech healthcare TVs provide enhanced security, convenience, and control for healthcare settings.
When technical issues arise, it’s essential to have the right support in place. With many consumer-grade TVs, you’re often forced to deal with automated systems and jump through hoops to get assistance. At Visual Tech, we handle support differently. All of our tech support staff are based in Indianapolis, IN, ensuring quick and knowledgeable assistance for any issues with our TVs. We provide an “800” support line where a live representative will answer your call and be ready to assist. If you reach out outside of normal business hours, our team will promptly return your call to ensure you’re never left without support.
Pillow speakers are designed to withstand the patient room environment, with durable materials that can be easily wiped down and sanitized—unlike remotes, which often have buttons that can wear down or break. Remotes are easily lost or damaged, leading to ongoing replacement costs. For facilities using pillow speakers, healthcare-grade TVs are the only reliable option. Our healthcare-grade TVs seamlessly integrate with existing pillow speaker systems, offering multi-protocol compatibility that allows the TV to adapt to your current setup. This ensures smooth operation and long-lasting performance without the constant worry of broken or lost remotes.
Explore our resources for expert insights, product information, and industry updates. Whether you’re looking for the latest in commercial entertainment solutions or need guidance on selecting the right technology for your business, we’ve got you covered.
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